Novel Coronavirus Information

Novel Coronavirus (COVID-19) Information



Firstly :


  1. As with other respiratory illnesses, it’s important to follow basic hand and respiratory hygiene measures to reduce the risk of infection:
  2. Avoid close contact with people suffering acute respiratory infections
  3. Frequently wash hands, especially after contact with ill people or their environment
  4. Avoid close contact with sick live farm animals or wild animals
  5. People with symptoms of acute respiratory infection should practice cough etiquette:
  • Maintain distance from others

  • Cover coughs and sneezes with disposable tissues or cough/sneeze into your elbow

  • Wash hands


Secondly :


If your symptoms are mild (just like a cold - runny nose, cough)


  1. If you are on Facebook/Messenger then use the free online triage system, Amio by Ark Health Discovery. This uses artificial intelligence to sort through your symptoms and give you great advice - it is free. http://bit.ly/amiocovid19 - click the Send Message button when you open the page.
  2. Look at the self care information on the following webpage
  3. If you still need to have advice and assessment then ring us on
    • Highland Park Medical - 09 535 8095
    • Marina Medical - 09 534 5414

Here is what to do if you are feeling unwell and have recently:

  • Travelled outside of New Zealand
  • Had close contact with someone who has been diagnosed with COVID-19, or close contact with someone who is sick and seems at high risk of COVID-19 due to recent travel or contact with a high risk person who has been sick.

  1. If you are on Facebook/Messenger then use the free online triage system, Amio by Ark Health Discovery. This uses artificial intelligence to sort through your symptoms and give you great advice - it is free. http://bit.ly/amiocovid19 - click the Send Message button when you open the page.
  2. If you are not on Facebook/Messenger then call the Coronavirus Healthline on 0800 358 5453.
    • This is a hotline that is especially put in place by the Ministry of Health to assist with advice and assessment regarding Coronavirus.
    • If you still need to have advice and assessment then ring us on
      • Highland Park Medical - 09 535 8095
      • Marina Medical - 09 534 5414

PLEASE DO NOT ENTER THE MEDICAL CENTRE UNANNOUNCED,  CALL AHEAD.
You may be requested by the team to wait in your car in the carpark outside the clinic. Please take your mobile with you. Your doctor will decide on the plan.

  • A swab may be necessary to test for COVID-19.
    • In this case we or Healthline will refer you to a Community Based Assessment Centre (CBAC)
      • These are sites set up for testing for suspected COVID-19 cases in Auckland.
      • They operate from 8am-4pm, 7 days a week.
    • There will be a CBAC in our local area
Currently they are at the following locations: 
• Tamaki Healthcare, Airport Oaks, 149a Kirkbride Road, Airport Oaks
• Shorecare Northcross, 984 East Coast Road, Northcross
• White Cross St Lukes, 52 St Lukes Rd, Sandringham
• Takanini Urgent Care, 106 Great South Road, Takanini 
• Henderson Specialist Centre, 131 Lincoln Road, Henderson


If your or your relative's symptoms are severe (difficulty breathing)

  • Then call 111, Healthline on 0800 358 5453 or our clinic during working hours.
  • We will then arrange urgent assessment.
  • It is important that you do not go to any medical facility without there being proper preparation for your arrival, otherwise you will put the whole community at risk.

Remember that for most people an infection with COVID-19 will be mild

Stay at home if you have any signs of an infection.
If you have had a confirmed case of COVID-19, you must stay at home until you have met all of the following criteria
  1. Resolution of most acute symptoms (e.g. cough, sneezing) for the previous 24 hours. If there were prior chronic respiratory symptoms, then resolution of symptoms associated with current illness.
  2. Temperature less than 38 degrees C for the previous 48 hours.
  3. At least 7 days after onset of the acute illness.
  4. Not have major immunosuppression, such as within a year following bone marrow transplantation or during receipt of chemotherapy

General Recommendations during this time 


a) If You Are Unwell


 
  1. Stay home if unwell
  2. Cough / sneeze into elbow or into tissues then dispose of tissues in a bin, bag or toilet immediately
  3. Avoid contact with those who are unwell
  4. If you have cold/flu like symptoms or are concerned you may have or been exposed to covid-19 please follow the instructions above.
 

b) Travel And Contact With Others


 
  1. Limit movement around the country by avoiding non-essential domestic travel
  2. Avoid large gatherings (e.g. shopping malls, cinemas etc)
  3. Keep as much space between you and others, aim for physical distancing of more than 2 metres
  4. No handshakes, hugs or hongis
  5. Shop online if possible e.g. groceries
  6. Work from home if possible
  7. Physical distancing on public transport is critical to slowing the spread – it’s about keeping a safe distance from others.
  8. On public transport, aim to stay at least one to two metres away from other passengers, and leave the seat next to you empty if you can
  9. Where possible, sit in a window seat in a row by yourself.
  10. Wash and dry your hands before and after your journey.
 

c) Cleaning


 
  1. Wash hands frequently with soap & running water (including fingertips / space between thumb and index finger) Hand sanitiser is a second best if available.
  2. Don’t touch your eyes, nose or mouth if your hands are unclean
  3. Disinfect frequently touched surfaces & objects e.g door handles
  4. Flush toilets with both seats down (avoids micro droplets in air)
  5. Keep toothbrushes in bathroom drawer

For More Information


On the Ministry of Health website - covid19.govt.nz/

Click the following link to updated information on the Auckland Regional Public Health website
http://bit.ly/coronavr

If you are planning overseas travel check the governments Safe Travel Website before you go
https://www.safetravel.govt.nz